Privacy Policy
Welcome to Mixkin Private Limited (“we”, “our”, “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website or mobile application (“App”) or making a purchase (collectively, the “Service”).
By using our Service, you consent to the collection and use of your data as outlined in this policy.
1. Information We Collect
We may collect the following types of information when you use our Service:
a. Personal Information:
Name, email address, phone number, billing and shipping address, and payment information.
Account details, such as username and password.
Purchase history and order details.
b. Non-Personal Information:
Browser type, device information, operating system, GPS location, and IP address.
Information about your use of our Service, such as pages visited, clicks, and search queries.
c. Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences, track your use of our Service, and improve site functionality.
2. How We Use Your Information
By providing your personal information, you consent to its collection, use, and disclosure by Mixkin for the purposes of marketing, promotional campaigns, and related communications.
This may include, but is not limited to:
Sending newsletters, offers, and updates
Personalized advertisements and recommendations
Participation in surveys, contests, or promotional events
To process and fulfill your orders (including payment processing and shipping).
To provide customer support and respond to your inquiries.
To improve and personalize your shopping experience.
To send promotional emails/sms or updates about our products, services, and special offers, if you have opted in to receive them.
To analyze trends, track website performance, and understand how users interact with our Service.
To comply with legal obligations or protect our rights and the rights of others.
3. How We Share Your Information
We may share your personal information with the following third parties:
Service Providers:
We may share your information with third-party service providers who assist us with payment processing, shipping, customer support, and marketing services. These providers are obligated to protect your information and use it only for the purposes we specify.
Business Transfers:
In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred as part of the transaction.
Legal Compliance:
We may disclose your personal information if required by law, such as in response to a subpoena or legal process, or to protect our rights, property, and safety.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
Access and Correction: You may request access to the personal information we hold about you and ask for corrections if necessary.
Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or business purposes).
Opt-Out: You may opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Cookies: You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience on our Service.
6. Security of Your Information
We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
8. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at: customercare@mixkin.in